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District Loss Prevention Manager - Richmond, VA
Posting Date : 07/23/10
Location : Richmond, VA
 

Dick's Sporting Goods is a fast-paced, ever-changing competitive environment. If you are looking for a challenge and enjoy working hard, this is the team for you! Growth opportunities are widely available for those who are personally committed to continuously improving themselves and those around them. Does that sound like you? We are looking for customer-focused professionals who communicate well, relish leading and have excellent planning and priority setting skills.

 

Department/Location:  Loss Prevention/This position will be based out of our Richmond market and will cover 9 stores in Virginia. 

 

Reports To:  Regional Director of Loss Prevention

 

The District Loss Prevention Manager is responsible for:

  • The management and maintenance of the Loss Prevention programs and initiatives.
  • Improving operational execution and shrink performance by teaching company processes and enforcing policies and procedures.
  • Initiating and managing the investigation of dishonest employees and customers.


Responsibilities:

  • Support and promote company values related customer service.
  • Develop strong, customer focused relationships with Operations and Human Resources partners.
  • Implement, coordinate, and manage all aspects of the Loss Prevention function as directed.
  • Work with district and store management to identify priorities and develop appropriate shrinkage reduction strategies.
  • Take part in or lead teaching, training and developing loss prevention, operational, safety and new store related topics.
  • Schedule and conduct required loss prevention, firearms, operations and safety related audits.
  • Direct physical inventory preparation, execution and variance research processes.
  • Support the Inventory Control department in audit capacity during physical inventories.
  • Proactively monitor controls and conduct local and remote surveillance to identify possible dishonest activity – internal and external.
  • Utilize POS exception reporting tool to identify and react to suspicious activity and training opportunities.
  • Respond to and investigate all instances of reported and suspected associate dishonesty and conduct integrity and witness interviews as needed.
  • Effectively network to investigate and address (ORT) Organized Retail Theft.
  • Work with stores and distribution centers to resolve issues that involve the flow of goods.
  • Complete new store security alarm, CCTV system reviews and provide appropriate system sign-offs for alarm vendor.
  •  Support special events and emergencies which may include providing or supplementing security converge or coordinating contract services.

 



 

Minimum Requirements

  • Seven years of Loss Prevention experience or related retail experience with at least three years in a multi-unit environment.
  • Interview/Interrogation training and practical skills (Wicklander- Zulawski preferred)
  • 4 year college degree or equivalent experience preferred
  • Posses a valid driver’s license
  • Successfully pass comprehensive criminal background and motor vehicle checks

 

 

Special Skills / Requirements

  • Loss Prevention Qualified (LPQ) preferred
  • Loss Prevention Certified (LPC) preferred
  • Certified Forensic Interview (CFI) preferred
  • Advanced level of administration and technical knowledge of Loss Prevention systems and shrinkage controls
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Ability to communicate clearly and effectively
  • Strong problem solving and decision-making skills
  • Solid conflict management skills with the ability to work alone in stressful situations
  • Ability and willingness to travel and stay overnight as necessary (air travel may be required)
  • Ability to work nights, weekends and holidays appropriate to retail business needs
  • Must be able to demonstrate strong interpersonal skills and leadership ability
  • Must have the ability to establish and maintain effective working relationships with co-workers, store associates and customers
  • Must be able to keep confidences and consistently operate in a direct and truthful manner

 



Compensation

  • Competitive starting salary
  • Annual bonus incentive program
  • Equity Grant eligible
  • 401k program with immediate participation – company match after one year of service
  • Annual performance reviews


Benefits

  • Medical and Dental insurance available date of hire
  • Company paid life insurance
  • Supplemental & Dependent  life insurance
  • Company paid short-term and long-term disability
  • Three weeks paid vacation (pro-rated during first calendar year of employment)
  • Paid personal days
  • Flexible spending account
  • Generous merchandise discounts
  • Adoption assistance
  • Maternity / Paternity leave
  • Company Car and paid fuel / insurance expenses
  • Company provided mobile communication device

 

Dick's Sporting Goods, Inc. is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment, apparel, and footwear in a specialty store environment. The Company operates over 400 Dick's Sporting Goods stores in 40 states with plans for continued growth throughout the United States in the years to come. The Company also owns Golf Galaxy, a multi-channel golf specialty retailer, with over 90 stores.

 

Dick's Sporting Goods is an E.O.E./Drug Free Workplace.


 
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