In work and in life. On the field, the court or the ice. Nothing wins like a commitment to excellence, to your team and your goals. At DICK’S Sporting Goods, it’s this kind of thinking that inspires our mission to be the #1 choice for athletes and sports enthusiasts like you.
Join a team of award winning UX thinkers to build user-centered experiences that set the standard for customer experience excellence in retail.
You are someone who has a command of user-centered research and design practices. As a UX Designer, you promote empathy and understanding of users when creating intuitive, easy-to-use products.
Welcome to UX at DICK’S Sporting Goods, where technology serves as the hub of great product design. We believe that companies that invest in design practice set the standard for innovation and customer experience excellence in the retail industry. That’s why we thrive on blending UX and Service Design principles to create delightful experiences that connect our customers and associates with the equipment they need to perform their best.
We are looking for people with hybrid talents who can inspire design thinking ideas that set the standard for user-centered innovation in the retail industry.
Your focus will be assisting the Customer Returns team in Supply Chain
You work in a fast paced agile environment, collaborating closely with product managers and software engineers.
You gather data insights to formulate strategic design decisions during all phases of the product development life cycle.
You learn from senior-level designers, who provide you with regular coaching and mentorship to develop your skills in research and design.
You effectively balance applying creative ideation to business challenges in order to build intuitive, easy-to-use products.
You bring a fresh perspective, new ideas, and an awesome attitude to the UX team.
Research & Design
You gather data insights to create customer profiles, define customer journeys, and build out information architecture.
You conduct usability testing, survey designs, user interviews, data analysis, heuristic evaluations, exploratory research methods, and other modern research practices.
You analyze research data and articulate findings through effective storytelling amongst your design and business partners.
You utilize industry standard design tools to create user interfaces, customer interactions, and interactive prototypes.
You are continuously improving your UI design skills and you contribute to establishing and maintaining style guides and pattern libraries.
You have a strong curiosity when it comes to using new tools, adopting new technology, and learning new UX methods that will progress your professional development.
You have a digital portfolio that demonstrates user-centered research and design practices.
You’re smart and you have a Bachelor’s, Master’s, or certification in Design, Technology, or a related field to show for it.
You have 2+ years of UX experience.
You can put us in contact with 2 references who can tell us how awesome you are.
Located in Coraopolis, PA, only 12 miles from downtown Pittsburgh!
Opportunities to travel for research and professional training.
Corporate campus amenities include a gym, intramural sports program, cafeteria, and coffee shop.
Tuition reimbursement options.
DICK’S Sporting Goods
We are passionate, committed, driven, and skilled.
We work hard to play hard, and have fun doing it!
Serving athletes since 1948, DICK’S Sporting Goods is the nation’s largest sporting goods retailer. Our family of businesses includes DICK’S Sporting Goods, Golf Galaxy, and Field & Stream. On an average day, we engage with over 1 million customers through our digital platforms.
We believe that sports make people better, and we work alongside some of the biggest brands to continue to provide cutting-edge products that forge the future of sporting goods retail. At DICK’S Sporting Goods, we are a technology organization focused on delivering engineering solutions that serve the needs of our sports and fitness customers. We are looking for talented people to join our team so we can continue to drive sports innovation for all athletes.
*DICK’S Sporting Goods currently does not provide visa sponsorship for this position.
Technology, we use it in our lives every day. It’s part of who we are and how we communicate. Everyone knows the technology helps make our lives easier, but how is it making our lives happier? That’s where we come in. At DICK’S Sporting Goods, we are changing the way we think about develop and deliver technology to the world. And we’ve never been more excited. We are building balanced teams of designers, product managers and engineers in a challenging, supportive environment where the power of their opinion truly matters. We are pushing the boundaries of what we think we can achieve and then making it reality. There is nothing more fulfilling than seeing your passion and hard work making a difference in people’s lives every day. That’s why we are developing technology so you can spend less time on logistics and more time where it matters most. We take pride in seeing the positive impact our technology has on a daily basis for both our teammates and athletes. Because, at DICK’S Sporting Goods, we care about creating happy humans – inside and out.