Golf Galaxy is seeking a specialty retail Golf Professional in Lakeside, MI.
A division of DICK’S Sporting Goods, Golf Galaxy’s merchandising strategy offers a comprehensive selection of competitively priced brand name golf equipment, accessories, apparel, golf services, and golf instruction by on-staff certified PGA or LPGA professionals. As a Golf Galaxy Golf Professional, you will be responsible for establishing and maintaining customer service standards relating to lessons and fittings, including maximizing sales and profitability and controlling expenses.
Essential Functions of this position include:
Drive and sustain lessons and fittings sales intensity and profitability by setting high expectations and monitoring and measuring positive results
Meet or exceed sales goal objectives for lessons and fittings
Give golf lessons and perform fittings (ball launch monitor, putter, driver, iron/wedge)
Conduct preliminary interview with customer, record customer’s swing, provide swing analysis and provide feedback to customer, and schedule customer for on-going lessons
Develop, design, recommend and implement instructional programs, customer clinics and other promotional activities as directed
Maintain thorough knowledge of products, services, merchandise promotions, test merchandise and advertising
Promote Golf Galaxy by participating in community organizations, PGA or LPGA of America and other service organizations to promote and enhance Golf Galaxy’s standing in the business community
Create a climate within the store in which staff are motivated to do their best, strong morale and spiriting in his/her team; share wins and successes; foster open dialogue; and create a feeling of belonging within the team
Other tasks/responsibilities as business needs dictate
At Golf Galaxy, our goal is to be recognized by our customers as the number one golf specialty retailer through the relentless improvement of everything we do. Our formula for success is simple: we offer a wide selection of golf merchandise and services in a convenient, shopper-friendly environment.
Our teammates go beyond the expected, providing genuine, helpful and friendly service to help athletes perform at their best and enjoy their sport.
COMMITTED TO INCLUSION & DIVERSITY.
We actively seek to create an inclusive and diverse workforce, reflecting the communities we serve. Doing so strengthens our ability to serve all our athletes and drive innovation and growth.
HAVE A PASSION FOR SPORTS.
We believe that sports make people better and we’re determined to be the best sports company in the world. Whether you’re an athlete or sports enthusiast, we bring our passion for the game into everything we do.
GET BETTER EVERY DAY.
The journey is never over. We know that to be the best, we must get a little better each day. We focus on delivering 1% more in everything we do.
What we’re looking for
Class A PGA of America or LPGA member in good standing
3+ years golf teaching experience
3+ years knowledge of club-fitting through experience and/or OEM training
Ability to successfully meet goals and objectives for lessons and fittings
Excellent leadership, interpersonal and communication skills
Effective and productive time management skills to maximize lesson time
Superior customer service orientation, excellent interpersonal and presentation skills
Proficiency in MS Office
Flexible availability – including nights, weekend, and holidays
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