This position is responsible for leading and coordinating all omni-channel activities in the store including ship from store and buy online pickup in store. Responsibilities also include conducting loss prevention procedures related to omni-channel activities and training associates on omni-channel tasks
Coordinate Daily Omni-Channel Tasks:
Effectively lead associates through the daily SFS pick and pack process according to company standard operating procedures
Ensure a sufficient quantity of SFS supplies are on hand to meet demand (bags, boxes, packing tape, toner, free return labels, etc.)
Assist in the completion of incoming BOPIS orders including picking, pack checking and prepping orders for hold bins
Support the Customer Pickup Process for BOPIS orders by retrieving orders from the stockroom and providing to the Head Coach in a timely manner
Complete the BOPIS aged order review on a daily basis including review of orders, changing status in the system and returning product to the sales floor
Provide feedback to the management team on the omni-channel activities that are occurring in the store
Complete daily UPS Box Count Audits
Maintain the SFS Box Count and Store Manager Box Audit Binder to company standards
Assist in the completion of SFS box audits according to company standards
Assist in training associates on the SFS and BOPIS system and the documented Standard Operating Procedures
We are genuine in our belief that sports make people better and so are you! Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an opportunity to be a part of the #1 sporting goods retailer in the country and create a lasting impact on their communities through sport and activity.
On our Team, everyone plays a critical role. Your Mission (and Ours) is to serve and inspire athletes and outdoor enthusiasts to achieve their personal best through the relentless improvement of everything we do.
Our teammates go beyond the expected, providing genuine, helpful and friendly service to help athletes perform at their best and enjoy their sport.
HAVE A PASSION FOR SPORTS.
We believe that sports make people better and we’re determined to be the best sports company in the world. Whether you’re an athlete or sports enthusiast, we bring our passion for the game into everything we do.
GET BETTER EVERY DAY.
The journey is never over. We know that to be the best, we must get a little better each day. We focus on delivering 1% more in everything we do.
What we’re looking for
Flexible Availability – Including Nights, Weekends, and/or Holidays
Problem solving and troubleshooting capabilities
Strong details orientation
Superior organizational abilities
Process and Procedure oriented
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DICK’S Sporting Goods is an Equal Opportunity Employer.