On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world’s greatest sports team.
Front End Lead Duties:
Assist the store management team with general supervision in assigned department and other areas of the store as needed
Ensure customer lines are minimized, direct flow of customers, and ensure each customer receives outstanding customer service by providing a friendly environment
Clear communication through directing on-floor work assignments, leading & communicating company objectives to associates, and providing on-floor training of all associates
Implement all company loss prevention programs related to the front end and cash office areas
Support company standards of passionate customer service and selling through customer engagement
Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
Compliance to loss prevention standards and audit requirements
As business needs arise, other tasks may become necessary
All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.
Our teammates go beyond the expected, providing genuine, helpful and friendly service to help athletes perform at their best and enjoy their sport.
COMMITTED TO INCLUSION & DIVERSITY.
We actively seek to create an inclusive and diverse workforce, reflecting the communities we serve. Doing so strengthens our ability to serve all our athletes and drive innovation and growth.
HAVE A PASSION FOR SPORTS.
We believe that sports make people better and we’re determined to be the best sports company in the world. Whether you’re an athlete or sports enthusiast, we bring our passion for the game into everything we do.
GET BETTER EVERY DAY.
The journey is never over. We know that to be the best, we must get a little better each day. We focus on delivering 1% more in everything we do.
What we’re looking for
Flexible availability – including nights, weekend, and holidays
Ability to meet the Federal requirements for handling and processing firearm transactions by successfully completing a background check
Ability to adjust priorities and manage time wisely in a fast-paced environment
Ability to communicate in a clear, concise manner and listen attentively to others
Knowledge of basic math management procedures
1-3 years of retail sales and/or cash-handling experience
DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.