WHAT YOU’LL do in this role
Description
On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world’s greatest sports team.
Front End Lead Duties:
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Assist the store management team with general supervision in assigned department and other areas of the store as needed
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Ensure customer lines are minimized, direct flow of customers, and ensure each customer receives outstanding customer service by providing a friendly environment
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Clear communication through directing on-floor work assignments, leading & communicating company objectives to associates, and providing on-floor training of all associates
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Implement all company loss prevention programs related to the front end and cash office areas
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Support company standards of passionate customer service and selling through customer engagement
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Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
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Compliance to loss prevention standards and audit requirements
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As business needs arise, other tasks may become necessary
All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.
What we’re looking for
Qualifications
Success Profile:
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Flexible availability – including nights, weekend, and holidays
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Ability to meet the Federal requirements for handling and processing firearm transactions by successfully completing a background check
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Ability to adjust priorities and manage time wisely in a fast-paced environment
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Ability to communicate in a clear, concise manner and listen attentively to others
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Knowledge of basic math management procedures
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1-3 years of retail sales and/or cash-handling experience
DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.
