DICK’S Sporting Goods is seeking a Big Box Retail Store Manager to oversee store operations in Canton, OH.
On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world’s greatest sports team.
You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Store Managers are also responsible for leading customer interaction and associate talent development on a daily basis within their store.
Essential Functions of this position include:
Drive sales and profitability through customer satisfaction and report analysis
Effectively schedule for the store, develop payroll plans, and monitor payroll daily to ensure the plan is met
Ensure efficient day-to-day operation of the store
Uphold DICK’S Sporting Goods standards for merchandise presentation
Responsible for recruitment, interviewing, and hiring across the store
Lead consistent evaluation and development of in-store talent
Issue appropriate counseling and disciplinary action to associates who fail to meet our performance standard
Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling
Ensure completion of training requirements are met across the store
Manager of People Responsibilities:
Select, on-board, empower, and develop a highly effective team of individuals
Define a clear vision and strategy in order to communicate expectations
Demonstrate a flexible leadership style to foster team member engagement including recognition
Hold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance
Incorporate your customer’s perspective when defining success
All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.
Our teammates go beyond the expected, providing genuine, helpful and friendly service to help athletes perform at their best and enjoy their sport.
COMMITTED TO INCLUSION & DIVERSITY.
We actively seek to create an inclusive and diverse workforce, reflecting the communities we serve. Doing so strengthens our ability to serve all our athletes and drive innovation and growth.
HAVE A PASSION FOR SPORTS.
We believe that sports make people better and we’re determined to be the best sports company in the world. Whether you’re an athlete or sports enthusiast, we bring our passion for the game into everything we do.
GET BETTER EVERY DAY.
The journey is never over. We know that to be the best, we must get a little better each day. We focus on delivering 1% more in everything we do.
What we’re looking for
3 years Retail Store Manager experience (Big Box preferred) or 5 years of related management experience required
World-class customer service skill and interpersonal/communication skills
Strong problem-solving ability and analytical skills
Proficiency in MS Office
Flexible availability – including nights, weekend, and holidays
Quarterly and Annual Bonus Programs
Annual Equity Grant Eligibility
DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.