What You’ll Do In This Role
Description
At Public Lands, we exist to celebrate and protect public lands for all. We believe these national treasures are meant to be explored, protected and celebrated so they may live on for generations. With this in mind, we seek to empower the passionate, to guide the curious and to celebrate the courageous on their journey to thrive outside. Our mission grounds us in the communities we serve and drives our commitment to inspire and enable a diverse community of people to experience the profound power of the outdoors, either in their backyards or in our nation’s public lands. We are also committed to our unmatched set of standards for environmental practices.
At the core of our brand is a dedication to provide products and experiences to any explorer in an effort to grow the number of people who love and seek to protect our public lands. We are driven to meet each explorer where they are in their journey, and to do it with an unapologetic commitment to style, quality and service. Our retail locations are designed to inspire and fuel a need to get outside. Our team lives and breathes for their next adventure, no matter how big or small. We are outdoor humans – connected by a common passion, shared experiences and style that is all our own.
The Community Outreach Lead – Public Lands will guide and implement the use of special events to further the stores goals in community engagement, guide participation and outdoor stewardship. These responsibilities include collaborating with internal departments and external vendors to manage event production, developing relationships with external clients and community partners that will host events on/at the store and coordinating the Public Lands brand activation and participation in local outdoor community events. The Community Outreach Lead will oversee the execution of each event and be able to gracefully advise store leadership in order to maintain event timelines, budgets, and desired outcomes.
The ideal candidate demonstrates the pillars of the brand – approachable, inclusive and passionate about the outdoors. In addition, the ideal candidate leads with purpose and is committed to ensuring an excellent experience for all explorers who enter the doors. The Community Outreach Lead demonstrates passion and excitement in planning and coordinating seamless evens that align with our Public Lands brand mission.
Community Outreach Lead Duties:
- Supervise the production of multiple events including but not limited to vendor events, engagement events, marketing activations, press events, private events, and explorer activations.
- Schedule regular event production meetings with departments, creating and distributing event prospectus and run of show documents to organize teams and productions.
- Partner with the Community Marketing Manager and other External vendor teams to ensure all staff are informed of event details and the potential impacts to explorer, guide and community.
- Maintain detailed files, notes, records, and trace systems to ensure the meeting and event experience meets the guides and explorers expectations
- Enthusiastically encourage guide and explorer participation
- Prepare promotional items and event results
- Serves as the ambassador for the brand by conversing with explorers, vendors and partners about our brand, mission and product
- Builds great relationships across the organization; works as one team; creates open and honest dialogue; is a calming presence
All Guides, (our associates), are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.
What we’re looking for
Qualifications
Success Profile:
- High school diploma or equivalent
- 1-3 years of Customer Service and Events Coordinator experience
- Exceptional customer service
- Outstanding organization skills
- Strong tie to community outreach
- Strong work ethic, time management skills and the ability to prioritize in a fast-paced environment.
Public Lands is an Equal Opportunity Employer Committed to Inclusion and Diversity.
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