In work and in life. On the field, the court or the ice. Nothing wins like a commitment to excellence, to your team and your goals. At DICK’S Sporting Goods, it’s this kind of thinking that inspires our mission to be the #1 choice for athletes and sports enthusiasts like you.
The Assistant Manager – Vendor Relations, Regional Distribution Center (RDC) / Fulfillment Center (FC) Ops will lead the Distribution/Fulfillment Center compliance and audit operation functions to drive supply chain efficiencies and company accuracy for an improved customer experience. This position requires direct management of the FC Vendor Relations auditing team (4 teammates) and RDC Vendor Relations Supervisory team (1 teammate), indirect management of the RDC Vendor Relations auditing team (9 teammates), support to the RDC/FC Operations related to compliance/accuracy, and achieving Vendor Compliance/Audit metrics.
Job Duties & Responsibilities
Direct management of Fulfillment Center Auditing staff to ensure on time and accurate execution of tasks. Direct management of RDC Supervisory staff (DC Compliance Leader) with indirect management of Regional Distribution audit team .
Overall responsibility to manage schedules, staffing plans, hiring, and partnering with HR on teammate engagement/productivity/performance. Provide feedback and observations to teammates to drive productivity/performance, manage/monitor attendance via database/online tools, and educate/train teammates on all SOP requirements.
Tactical Operations –
Vendor Compliance: Manage the capture and reporting of vendor compliance issues by working with direct/indirect teammates as well as with building operations. Display excellent knowledge of: UCC128 label, EDI/ASN, and Inventory packing issues ; DSG floor ready standards ; other operational efficiency programs. Support and Educate teammates on Vendor Compliance process/rules and capture of Vendor Compliance chargebacks. Partner and communicate with management teams regarding trends and opportunities.
Auditing Programs: Manage the internal operational audit and vendor inventory audit programs to ensure audits are completed accurate and on time. Provide observations and trends to management teams.
Overall responsibility to ensure Vendor Compliance / Audit metrics are met for DC Compliance and Audit goal metrics.
Analyze available reporting/metrics to identify and action opportunities to drive business improvements.
Identify new reporting needs or existing reporting enhancements related to compliance/audits/team needs.
Communicate results to management teams.
Advise opportunities for additional/new compliance opportunities.
Create documents/presentations to support training/education of RDC/MFC teammates.
Provide additional support on Vendor Relations projects as needed.
3 – 5 Years
Proficiency in Microsoft Office Suite
Warehouse Management system (WMS)
Knowledge, Skills & Abilities
Excellent written & verbal communication skills
Strong interpersonal and client consultation skills