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Brand: House of Sport

Role: Retail Footwear Operations Lead - Overnight

Location: Boston MA

City, State: Boston, Massachusetts

Job Area: Full time

Job ID: 202403512

Job Category: Store Hourly

Retail Footwear Operations Lead - Overnight
Boston, Massachusetts

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.

If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!


The Retail Footwear Operations Lead is responsible for directing workflow and overseeing the daily

operations in the shipping/receiving area and for general maintenance throughout the store under

the direction of the Sales Support Manager. The job duties and responsibilities of this role include the


  • Ensure that all merchandise and product received at the store is processed in accordance withestablished programs and procedures and that the department area is organized andmaintained so that back stock merchandise is easily accessible. Ensure that all other FreightFlow processes are executed, including transfers, RTVs, claims, key recs, misdirected freightprocessing, etc.

  • Assist manager with department scheduling, directing workflow, daily associate assignments,and monitoring the freight flow process. Also, help communicate information to departmentassociates regarding Company initiatives, programs, promotions, etc., and train new andcurrent associates on freight flow procedures as needed.

  • Assist the store management team with general supervision in the store in accordance withCompany policies and procedures, including carrying keys to open and close the store,performing Front End and Cash Office functions.

  • Engage in behaviors that are in line with the Company's customer service and selling program,thus providing all customers with an outstanding store experience.

  • Maintaining Company loss prevention standards and controls in the Department.

  • Perform other tasks as assigned by management.


  • Prior shipping/receiving experience preferred

  • Customer-service oriented

  • Execution skills

  • Ability to work effectively in a team environment

  • Strong detail orientation

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