Account Manager (REMOTE)
Remote

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

Job Duties and Responsibilities

Own Campaign Execution for Assigned Brand Partners, from IO Signature through Campaign Set-Up, Activation, Wrap, and Billing.

• Partner with the sales team and regularly engage with brands to understand broader marketing objectives and how these translate into retail media strategies.
• Navigate ambiguity and evolving brand needs by proactively identifying opportunities, shaping strategic approaches, and driving implementation across internal teams (planning, media buying, measurement, creative, and monetization) and external teams to deliver effective campaigns.
• Maintain accurate campaign and account documentation, including campaign details in CRM, billing/IO terms, and advertiser preferred ways of working.
• Manage campaign process end-to-end, including advertiser onboarding, asset collection, timeline management, and adherence to internal workflows and approval processes.
• Own the handoff of campaign details and assets to the media activation team and conduct pre-launch QA of campaign setup to ensure accuracy against the final media plan.
• Provide proactive, client-friendly communication to brand partners on campaign progress, translating retail media performance into insights aligned with KPIs and expectations.
• Partner with planning and measurement teams to deliver comprehensive post-campaign reporting, including clear insights and recommendations that inform future campaigns and broader media strategies.
• Identify and help resolve billing and reconciliation issues by coordinating with brand partners and internal finance teams, ensuring transparency through pacing updates and delivery tracking.

Drive Account Strategy, Relationships, and Growth for the Retail Media Network

• Contribute to the annual planning process for key accounts, bringing campaign learnings and brand insights to inform strategy.
• Lead recurring campaign status reviews with key accounts to show proactive stewardship of their investments.
• Develop trust and rapport with key brand stakeholders to earn strategic advertiser status.
• Develop a thorough understanding of our products and service offerings to cross-sell and upsell as we introduce new ad products and various enhancements.
• Collaborate with internal leadership to identify growth opportunities and deliver against quarterly and annual financial targets.
• Partner with internal stakeholders to continuously refine, iterate, and improve our operating model and ways of working.

QUALIFICATIONS:

• Bachelor's Degree Business, marketing, or related field
• 3 - 5 Years account management, sales, customer service, or digital marketing, Marketing operations
• Experience with CRM tool(s)

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VIRTUAL REQUIREMENTS:

At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

Targeted Pay Range: $67,100.00 - $109,000.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.